Ux with no budget or time, how?



  • My job is a small web agency and our boss negotiates and offers UX services. The job consists on producing research, analysis, user journey and personas sometimes in a week or two. I know this is very little time to do it, however due to budgets and timelines these is what is expected. What kind of ux can you do that is helpful? How would you do user journeys and personas without having the chance to make research with users.

    I know some would say “no, you can’t” but some companies pay and ask for some helpful results with these kind of limitations.



  • I am in this situation when I initially started my career as a UX researcher when the turn around time was 1-2 weeks. The best way to start will be do a secondary research and obtain as much insights as you can about the existing product. Request the client to provide with you their customers/ suppliers profile and ask them about the pain points and frustration depending on the service and product. You can develop a persona based on these insights although it might not be accurate to a future user. This is how I started and it did yield some results.




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