How do I factory reset this Chinese device?


  • QA Engineer

    I have a Pritom M10 tablet I bought from Amazon a week or so ago, it's essentially a Chinese cheap thing based on the Lenovo M10. However, the audio quality is absolutely awful and that has really put me off. So, as it is new, I was going to send it back to Amazon, but want to do a factory reset to wipe anything I have put on it like pictures, login info etc, just to be safe.

    I followed the instructions for the Lenovo version, which is turn the device off, hold both volume buttons along with the power button and you'll get a menu, one of the options being factory reset. Of course, this is in Chinese and I can't read it. I have done some Googling on resetting Chinese tablets and the option that is chosen in the examples I have seen doesn't match any option on mine. This is the screen I am faced with:

    enter image description here

    Does anyone know which option I have to select? Or should I be asking this question elsewhere?



  • you accidentially entered the wrong mode (Spreadtrum Factory Test Mode)
    volume up is for recovery mode, volume down for download mode, do not press both

    google translate for last two options

    重启 - reboot
    恢复出厂设置 - factory reset




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