RACI matrix and illness/vacation/leave
Alberto last edited by
Wikipedia with some quotes of a PM forum saying, that only one person should be accountable for a given task. But what to do in case of illness/vacation/leave? Is a "backup" person assumed?
Your RAM would be more functional or useful if you were to use roles instead of a person. Therefore, if a person was to leave, you would not have to worry about keeping the RAM up-to-date with normal changes. Also, you would not even have to worry about normal (or abnormal) absences. Coverage for an individual's absence would be handled in your team charter or perhaps a procedure document but the RAM would always be accurate.
As an aside, RACI is a rather weak coding schema for the RAM. It is common in IT and the definition around responsible and accountable--which is synonymous--is bizarre. I use PARIS and have found stakeholder adoption to be improved. Primary, Approver, Reviewer, Informed, and Secondary.