Communication vs. Technical skills ,how to choose in a given hiring QA position?



  • Context: As been involved in QA hiring positions from last couple of years in different companies, I have been seeing the trend as QA is getting more and more technical.Now it is reaching to a point where line is getting blurred between QA & Developer in teams working on cutting edge technologies.On the other hand communication has always been and will be important for QA in fact for any position in the agile teams.

    I have always observed a strong co-relation between communication & technical skills. In general candidates with higher technical skills are not super communicators and on the other hand excellent communicators are generally not very good technically.Although exceptions always exist but they are few and nobody doubts hiring them!

    Dilemma :A lot of times been in dilemma situations where between two candidates it becomes hard to choose where one is excellent communicator vs. other is technically superb but not vice versa.

    Question: How to take a call when get into these difficult situations of selecting QA candidates where one is excellent in communications and other is technically expert?



  • It depends who you are looking for, what skills your team needs. In my experience soft skills are much harder to learn then technical skills. Especially if you start to learn those later in your career. One of prominent example Linus Torvalds.

    I always choose people who are willing to learn new things(I test it) and who know difference between good and bad. Basically it is about mindset and ethics. If candidate covers those two requirements, I hire even if person has no work experience. Important: do not mix promises with potential.



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