How to view support tickets without having to login to Blizzard?
How do you get in-touch with Blizzard directly from within Australia?
I'm trying to have the authenticator removed from my account. I've submitted a ticket for it with the ID scan they've requested. Now a GM has replied to this ticket, but I can't view the ticket, because it asks me to login to view it – which I can't do – because of the authenticator.
I've seen many other people complaining about the same issue and yet the issue still persists.
You do not need to be logged in to open a support chat. I've just tried.
Go to chat once it's open for your location, click the corresponding button when it asks you to log in (preferably "I don't know my e-mail") and you can upload your ID again. After that you'll be asked to provide as much account info as possible - done, a chat window will pop up.