I can't install the game because "a problem occurred while trying to transfer the file"



  • Each time I try to install The Sims 2 Double Deluxe, I usually get up to 7 or 8% installed until getting an error that says "A problem occurred when trying to transfer the file". Here is a picture of what it looks like:

    Error prompt during installation of Sims 2 Double Deluxe

    Whenever I retry to copy the file, the same thing happens.
    Also note that it's not always the tv_network_talkshow.movie file the problem occurs with.



  • These kinds of problems are almost always problems with the installation disc. For example, a scratched disc will be unreadable where the scratch is. Because you get the error for different files, it's more likely to be dust, lint, fingerprints, or even tiny hairs on the disc. Cleaning the disc carefully with a soft cotton cloth may fix the problem.

    Other software, such as antivirus programs, may be interrupting the disc read. Make sure no other unnecessary programs are running during the install, and consider temporarily disabling your antivirus program.

    Another option is copying the disc contents to your hard disk and running the install from there. This will require at least 6gb of disk space.




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