How do I recover my old Clash of Clans (COC) game save & base?



  • I unintentionally and stupidly wiped my Clash of Clans game data. I went to Application Manager on my Android and clicked 'Clear data'. (I used this for fixes before and it never started a new game.)

    Now, my level 60 or so base has been wiped as if was to start a new game. Have I doomed myself to starting again or is there a way in which I can retrieve my old game save? Maybe by contacting Supercell? I have a snapshot of my base.



  • If you signed into Google+ before wiping your base, you can log into Google+ to recover your base. (iOS users can also use GameCenter for this)

    Beyond that, you'll have to contact SuperCell. They've got a FAQ page for this:

    You can submit a help request by sending a message from the game on your device. To send an in-game message, tap the in-game settings icon, select "Help and Feedback", and then tap "Report an Issue". That will assure we have all the necessary data to make the recovering process as quick as possible.

    For this, you'll need to know the exact name, clan, level, and town hall level of both bases (the one you wiped and the current, mostly empty one).


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