Feedback from user on platform



  • What is the right way to get feedback from users about our platfrom? is there any pattern, resources i can refer to inorder to achieve this?

    How to frame the questions which i relevant and how to analyse the result?



  • There is no right way. It's a good practice to provide a open feedback field that is available to design and development team. It's a good practice to add some visibility to the feedback field in some section, after and before introducing new features. Keep it simple to encourage a lot of answers. Preferably something like rating from 1-5 stars to encourage interaction. And after voting, a display an open feedback field.



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