Separating Jira Kanban board issues into categories?



  • So im going to be using Jira for a client specifically for the Kanban board. I want to keep it as simple as possible (Simple Card Detail/Small amount of swimlanes/etc...)

    My one question is: Outside of epics, is there any way to "split" up the issue categories and how they show on the board.

    For example Feature Requests vs Support issues vs Bugs etc... (Not really sure how granular to get here) but hopefully the idea makes sense. Im afraid the client will get overwhelmed seeing just a big list of cards in the backlog without a "Visual" way of how they are split up.

    Thanks!



  • There are a couple of different approaches you can consider for this.

    Firstly using swimlanes: JIRA allows you to create swimlanes that are based on a JQL query.

    So you can have, for example, a swimlane that contains:

    issuetype = bug

    and another:

    issuetype = task

    and so on for the various issue types you are interested in.

    Note that because you are using JQL this is very flexible. So you could even create swimlanes using custom fields or labels.

    The second approach is to use quick filters instead of swimlanes. Each quick filter you add will have a corresponding button on the board. When clicked, that button will only show issues that match the filter.

    Once again it uses JQL, so can be keyed to issuetype, custom fields, labels or anything else you like.



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